Shipping policy
We aim to get your order to you quickly, reliably, and in perfect condition. Most orders ship within 2–3 business days after confirmation, depending on stock availability and order volume.
Shipping Timeframes
Standard dispatch time: 2–3 business days
Transit time varies by location but is typically 1–5 business days after dispatch
You’ll receive tracking information as soon as your order ships
Shipping Costs
We offer free shipping to most regions within the contiguous United States
Additional charges may apply for shipments to Alaska, Hawaii, remote delivery areas, or special handling requirements. We’ll contact you before processing your order if any adjustments are needed
Freight Deliveries
Some of our larger kits and bulk orders ship via freight. These deliveries require:
A commercial address with loading dock or forklift access, or
Prior arrangement for residential curbside delivery
Order Tracking
Once your order is shipped, you’ll receive a tracking link by email. For freight shipments, tracking updates may take 24 hours to appear after dispatch.
Delays and Exceptions
While we work hard to keep lead times consistent, shipping delays due to weather, carrier issues, or supply chain factors can occasionally occur. We'll communicate proactively if your order is affected.
Receiving Your Order
Inspect your delivery promptly. Any shipping-related damage must be reported within 48 hours of receipt to qualify for a claim.