FAQ's
About Dymond
What is Dymond Coatings?
Dymond Coatings is a U.S.-based provider of premium epoxy and urethane floor coating systems engineered for performance, durability, and ease of application.
Who are your products for?
Our coatings are used by professional contractors, facility managers, and DIYers tackling garage, warehouse, commercial, or industrial floors.
Are Dymond products made in the USA?
Yes—all our products are manufactured in the United States and formulated to meet strict quality and performance standards.
Do you offer warranties?
Yes. Each product comes with limited warranty terms. Proper surface preparation and installation are required for coverage. See each product’s Technical Data Sheet (TDS) for details.
Are your products VOC-compliant?
Yes — most of our systems are low- or zero-VOC and meet national compliance levels
Are Dymond coatings safe for indoor use?
Yes — but ensure good ventilation. Wear gloves, goggles, and a respirator when required. Always review the Safety Data Sheet (SDS) before starting.
Product Storage & Shelf Life
What is the shelf life of your products?
Most unopened kits have a shelf life of 6–12 months when stored between 60–90°F. Check each product’s TDS for details.
Surface Prep & Application
How do I prepare my concrete?
Use shot blasting or mechanical grinding (CSP 2–3 minimum) to achieve a clean, profiled surface. The slab must be free of oil, dust, laitance, sealers, or prior coatings.
How can I test for moisture in my slab?
Tape down a 4x4 ft plastic sheet for 24 hours — if no moisture forms beneath, the slab is likely acceptable. For accuracy, use ASTM F1869 or F2170 tests.
How soon can I coat new concrete?
Wait at least 28–30 days for full cure. For high-moisture areas, use Dymond VaporShield 125.
Do I need to grind the floor?
Yes. If you’re not shot-blasting, mechanical grinding is the minimum prep standard to ensure adhesion.
What if my slab has cracks or damage?
Use TruFix 512 Epoxy Crack Filler for cracks up to 1/8". For fast liquid patch repairs, TruFix 511 is ideal.
Can I apply epoxy over tiles or wood?
No. Dymond coatings are designed for properly prepared concrete only.
Do I need to seal expansion joints?
Yes. All dynamic joints must be honored through the system. Use a flexible joint filler compatible with epoxies.
Primers & Basecoats
Which primer should I use?
The right primer depends on your floor. BondMaxx 113 (water-based) is ideal for standard priming, while BondMaxx 127 (high-build epoxy) is used when you need extra build and strength. If your slab has elevated moisture levels, use VaporShield 125 as a moisture vapor barrier before applying other coatings
Can I apply coatings without primer?
Not recommended. Primers improve adhesion by penetrating and bonding to the concrete surface, creating a strong mechanical bond and base for subsequent coats. They also help seal porous concrete, reducing air release. This prevents common issues like pinholes, bubbles, or peeling. Skipping primer increases the risk of weak adhesion, premature coating failure, or visible defects in the floor.
How thick should the primer coat be?
Primer is usually applied at 5–12 mils wet film thickness. Too thin, and it won’t seal the concrete; too thick, and it may trap air. Always check the TDS for the product being used and measure coverage in square feet per gallon to stay within spec.
Mixing & Installation
What if I miss the recoat window?
If you miss the window (usually 8–16 hours), the surface will have cured too far to bond chemically. In that case, sand or grind the surface to de-gloss it and create a profile before applying the next coat. Applying directly over a fully cured layer without prep can lead to peeling.
Can I mix different epoxy products in the same layer?
No. Only mix the two components from the same product line and batch. Combining different epoxies may result in uneven cure, weak bonding, or color issues. If you want to layer different products (primer, body coat, topcoat), always let each cure within its recoat window.
Can I pour out the full kit at once?
Only if you can apply it within the working time. Epoxies and polyaspartics are time-sensitive. For example, polyaspartics can tack off in 10–20 minutes. Always stage your pour and work in sections so you’re not caught with a curing bucket of material.
What tools do I need for installation?
At minimum: a jiffy mixer for blending, rollers (1/4"–3/8" nap), a serrated squeegee, and spiked shoes for moving across wet coatings. A HEPA vacuum and leaf blower help prep the slab. Using the right tools ensures even coverage and avoids defects like roller marks.
How do I avoid roller marks?
Keep a wet edge at all times. Apply with the correct nap roller, backroll in opposite directions, and avoid going back over material once it starts to tack. Roller marks are usually caused by uneven application or trying to work material that has already begun curing.
Can I use heaters or fans to speed curing?
Yes, but with caution. Only use heaters that don’t produce moisture or CO₂, as those can cause bubbles. Indirect forced-air heaters or dehumidifiers are acceptable. Never use propane or open-flame heaters, as they’ll introduce contaminants into the coating.
System Builds & Options
Are your topcoats UV-stable?
Yes — CrystalCoat 320 and 328 are UV-stable and resist yellowing. Epoxies like SolidCor and BondMaxx are not UV-stable and should be topcoated when color retention is critical.
Do I need a non-slip additive?
In pedestrian or wet areas, yes. Non-slip additives can be mixed into topcoats or broadcast between coats to improve traction. Contractors often use aluminum oxide or polymer grit for safety.
Performance & Durability
What’s the cure time before traffic?
Light foot traffic is usually allowed after 12–24 hours. Heavy traffic, forklifts, or chemical exposure require 2–7 days depending on the coating type and cure temperature. Always plan install timelines with cure time in mind.
Do your products resist hot tire pickup?
Yes — when properly installed over a fully cured system. Epoxies alone may soften under heat, so we recommend finishing with a urethane or polyaspartic topcoat for maximum hot tire resistance.
Shipping Info
Where do you ship from?
Orders ship directly from our U.S. warehouses, ensuring fresh stock and fast delivery.
How long does delivery take?
Most orders arrive within 2–5 business days. Pallet or bulk orders may require extra lead time.
Do you ship to jobsites?
Yes. We can ship directly to job locations to save time and keep projects moving.
Do you provide tracking?
Yes. Tracking details are emailed once your order leaves the warehouse.
Do you ship internationally?
Currently, we only ship within the United States lower 48.
Have a question
Have a question or need support? Our team is here to help with product advice, order details, or anything else you need.
Reach out anytime and we’ll get back to you quickly — most enquiries are answered the same day.
Contact us